Shipping policy
Shipping Policy
Welcome to GunnerKayaCove! We are committed to providing a smooth and efficient shopping experience. Please review our shipping policy to understand how we handle your orders.
1. Processing Time
- Order Processing: All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: You will receive an email confirmation once your order has been placed and another notification when your order has been shipped.
2. Shipping Rates & Delivery Estimates
- Shipping Rates: Shipping charges are calculated at checkout based on the delivery location, size, and weight of the items.
- Delivery Estimates: Estimated delivery times are based on the shipping method selected at checkout. Standard shipping typically takes 3-7 business days, while expedited options are available for faster delivery.
3. Shipping Methods
- Standard Shipping: Delivered within 2-6 business days.
- Expedited Shipping: Delivered within 3-5 business days.
- International Shipping: Delivery times vary based on the destination. Please note that international shipping may be subject to customs delays and additional fees.
4. Shipping Locations
- Domestic Shipping: We ship to all addresses within the United States.
- International Shipping: We offer international shipping to select countries. Please check the shipping options at checkout for availability.
5. Tracking Your Order
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
6. Shipping Issues
- Address Errors: Please ensure your shipping address is correct before placing your order. We are not responsible for delays or mis-delivery caused by incorrect address information. If an address is provided that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
- Missing or Damaged Items: If your order is missing items or arrives damaged, please contact our customer service team at support@printful.com/818-351-7181 within 30 days of receiving your shipment. We will work with you to resolve the issue.
7. Return Policy
- Returns & Exchanges: For information on how to return or exchange items, please refer to our [Return Policy Page].
8. Contact Us
- Customer Support: If you have any questions about your order or our shipping policy, please reach out to our customer support team at support@printful.com/818-351-7181
Thank you for shopping with GunnerKayaCove. We appreciate your business and are here to ensure you have the best experience possible!
GunnerKayaCove